You already know the basics of a crash. What you need is a clean plan that protects your health, your finances, and your claim. I help people think through tough moments like this and make steady choices that hold up under scrutiny.
If you need an auto accident attorney, The Law Offices of Chip Forstall is a strong option. They have decades of experience in New Orleans, a hands-on case approach, and a legal team set up to focus on specific case types. That structure helps you work with a lawyer who knows your kind of crash and the insurers who handle it.
Below I walk you through what to do at the scene, what to handle in the next two days, how Louisiana law shapes your strategy, and how to work with insurers. I also explain how The Law Offices of Chip Forstall can support you if you want help building a claim.
First 10 Minutes at the Scene
Your first moves set the tone for the entire claim.
- Check for injuries and move to a safe spot if you can.
- Call 911. Ask for police and medical help. An official report matters in New Orleans.
- Exchange names, phone numbers, driver’s license numbers, and insurance details.
- Do not discuss fault. Keep your words short and factual.
- Photograph vehicle positions, damage, skid marks, traffic lights, and street signs.
- Record the other vehicle’s plate, make, and color.
- Ask witnesses for names and contact details. Note nearby cameras or businesses.
- Do not post photos or comments online.
If your car can be driven, turn on hazards and wait for officers. If it cannot, request a tow and confirm where the vehicle will go.
The First 24 to 48 Hours
These steps protect both your health and your case.
- Get a medical exam, even if you feel fine. Some injuries show late.
- Tell your insurer about the crash. Share basic facts only. Do not give a recorded statement yet.
- Write your memory of the crash while details are fresh.
- Secure the police report number and the officer’s name.
- Back up your photos and videos. Save dashcam or phone footage.
- Start a file for bills, estimates, time missed from work, and travel to appointments.
If the other insurer calls, keep it short. You can say you are still treating and still gathering records.
Louisiana Rules That Affect Your Claim
Louisiana has a one year deadline to file a personal injury lawsuit after a crash. This can pass faster than you expect. Mark the date now.
Louisiana uses comparative fault. If you share part of the blame, your recovery can decrease by your percentage of fault. Your words and your records matter. Stick to facts and avoid guesses about speed, distance, or timing.
Posting about the crash on social media can harm your claim. Avoid it.
How to Handle Insurance Conversations
Insurers track every word. Keep control of the process.
- Provide basics: date, time, location, and vehicles involved.
- Do not guess about injuries or repair costs. Say you are still evaluating.
- Do not sign broad medical releases that open your entire history.
- Decline recorded statements until you speak with a lawyer.
- Track every expense. Use a simple spreadsheet or notes app.
- Check your policy for MedPay that can cover early medical bills.
- Be careful with early settlement offers. A fast check can fall short of long-term needs.
Why Consider The Law Offices of Chip Forstall
I look for three things in a New Orleans law firm: focus, local knowledge, and staying power.
The Law Offices of Chip Forstall meets those marks. They have decades of practice in New Orleans and have recovered millions of dollars across injury cases. Their team structure lets attorneys focus on specific types of accidents, including auto, truck, and motorcycle cases. That helps with complex facts like rideshare collisions, commercial drivers, and government vehicles.
They handle the hard parts while you focus on treatment. They can:
- Investigate the crash, gather reports, and interview witnesses
- Secure photos, videos, and vehicle data before it disappears
- Deal with insurers, set the claim strategy, and negotiate
- File suit and take the case to court if fair payment is not offered
Their approach is hands-on. They take time to learn your injuries and your losses, not just the repair bill. They offer free consultations and work on a contingency fee, which ties their fee to a financial recovery.
What to Document From Day One
Strong documentation supports both settlement talks and court.
- Pain and symptoms, day by day
- All doctor visits, therapy, and medications
- Time missed from work and any reduced duties
- Out of pocket costs, including mileage to appointments
- Car rental days, tow bills, and repair estimates
- Photos of injuries and vehicle damage over time
Keep every receipt. Save digital copies. If you think it might matter, keep it.
Common New Orleans Crash Situations
- Multi-vehicle crashes on I-10 or the Pontchartrain Expressway
- Rear-end collisions near stop-and-go construction zones
- Rideshare incidents with Uber or Lyft drivers
- Bus or commercial delivery collisions
- Hit-and-run accidents, where you rely on your own coverage and evidence
- Crashes that may involve city or state property
These cases can involve multiple parties. The Law Offices of Chip Forstall has experience with complex liability and the records that go with it, like driver logs or company policies.
A Simple Timeline You Can Follow
Day 0
- Get medical care, call 911, collect evidence, and keep comments short.
Days 1 to 3
- Notify your insurer, save your materials, and see a doctor again if symptoms change.
- Ask for the police report number. Start your expense log.
Week 1
- Get repair estimates. Review your health plan and any MedPay.
- Speak with a lawyer if you want guidance on liability or recorded statements.
Weeks 2 to 4
- Keep treatment on track. Gather wage records and confirm follow-up visits.
- Share only necessary facts with insurers. Decline broad releases.
Month 2 and beyond
- Revisit the value of your claim after your treatment plan is clear.
- Consider settlement only after you understand future care and lost time.
Final Advice
Take care of your health first. Then protect your claim with careful steps and quiet records. If you want a local guide who knows New Orleans courts and insurers, The Law Offices of Chip Forstall is worth a call. Their focus on auto cases and their hands-on work can give you structure during a stressful time.
